I’ve been a counselor on the BetterHelp platform for nearly seven weeks at this point. I’m finally starting to feel more confident in this position.
BetterHelp provides its counselors with multiple statistics regarding their performance. This platform recently sampled 107 of my sessions to date. Ninety-six percent of clients reported that sessions with me were helpful, which is deeply satisfying to know.
I’m learning to not take it so personally when clients decide to switch to another counselor. After all, the goal of this platform is for clients to be matched to the best therapist for their needs. Sometimes, I’m that counselor. Sometimes, I am not.
So far, I’ve dealt with an enormous variety of clinical issues. There have been issues with addiction, marital infidelity, academic pressures, eating disorders, alcohol abuse, financial stressors, domestic violence, ADHD, depression, panic attacks, unemployment, childhood trauma, panic attacks, smoking cessation, sibling rivalry, and attachment issues.